Technology Operational Risk Program Consultant 5

Posted On Aug 09, 2019 Location ,California
Experience 3 yrs- 5 yrs Duration FULLTIME


Job Description

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk.

The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

Within Corporate Risk, the Operational Risk Group is responsible for independently overseeing the management of operational risk exposures (including monitoring and reporting on aggregate operational risk exposures across groups, legal entities, geographies and jurisdictions) and the quality of operational risk management practices across the company. Responsibilities of this group include: developing, maintaining, and ensuring adherence to enterprise-wide operational risk frameworks, risk policies, and risk management procedures aligned to approved risk appetite statements.

The Technology, Third Party and Information Risk Oversight (TTIRO) team is an independent risk management function within the Corporate Risk Group. This team is responsible for monitoring and oversight of the firm’s Technology Risk, Third Party Risk, Information Management Risk and Information Security Risk. This includes traditional independent risk management activities to identify, assess, measure, monitor, control and report on significant enterprise risks to ensure these enterprise risks are appropriately managed within established risk appetites and tolerances.

In order to accelerate the adoption of strong risk management practices and transform the Wells Fargo culture, the TTIRO team is strengthening its independent risk management capabilities and will be hiring Technology Operational Risk Consultants. This is an exciting opportunity to join an independent risk management team dedicated to providing Wells Fargo with world-class technology risk management.

Job Description

The Technology Operational Risk Consultant is responsible for applying independent risk management practices to ensure the Technology Platform is performing, functioning in a safe and sound manner and is in compliance with regulatory requirements and guidelines from multiple jurisdictions (e.g. OCC, FRB, CFPB and other international regulators). This individual will lead be assigned to monitor and oversee an area of front-line team members and/or an area of technology and operational risk being generated from a front-line technology function. This individual’s responsibilities include monitoring and oversight of front-line technology teams accountable to manage technology and other operational risks within established risk appetites and tolerances. The individual is expected to maintain awareness and influence and escalate utilizing the Wells Fargo Risk Management Framework, policies and procedures established by Corporate Risk.

This position will play a key role in technology risk management, including:

  • Independently assessing, reporting and as necessary escalating operational risks generated by Wells Fargo Technology as well as technology risks across the company to established governing bodies up to and including the Board of Directors.
  • Utilize SME knowledge of technology infrastructure, application development (waterfall and/or agile), system architecture, information security, data management, data quality, cloud environments, control design and assessment expertise when participating in Governance, monitoring or oversight activities.
  • Provide SME knowledge and assistance with maintaining an authoritative source library for technology risks or other operational risks (e.g. Business Continuity, Third Party, Business Process or Data Risk).
  • Assist with monitoring and testing adherence to policies/procedures.
  • Perform, coordinate, and document independent cross-functional risk assessments, aggregate risk assessments, evaluate effectiveness of internal controls, and review and credibly challenge front-line control enhancements.
  • Review and credibly challenge front-line plans to address gaps and improve the effectiveness of technology risk management, paying particular attention to trends in financial services and other highly regulated industries.
  • Assist with the development of enterprise-wide technology risk policies and procedures.
  • Provide credible challenge to front-line activities, including those related to remediation plans.
  • Provide compliance and risk management expertise and consultation to independently oversee Strategic Initiatives.

Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Ability to exercise independent judgment to identify and resolve problems

Other Desired Qualifications
  • Three years of experience in a role requiring regulatory acumen and compliance to industry standards
  • Two years of experience in a role requiring expertise in Control performance (e.g. Six Sigma control design, quality assurance of control performance).
  • Expertise in problem solving, root cause analysis, issue management or similar experience is continuous improvement of processes, controls, technology solutions.
  • Demonstrated information technology frontline or secondline experience in areas such as infrastructure management, network management, application development (waterfall or agile), architecture, data management, data quality, cloud based services or information security.
  • Experience with conducting control, application or process assessments. 
  • Experience with remediation of findings from audits, control assessments, self assessments, aggregate risk assessments, or quality assurance activities.
  • Knowledge of 3rd party experience, BCP experience, SDLC, and or quality control testing in technology development area.
  • Proven ability to take strategic concepts and develop tactical actions plans.
  • Strong ability to work with and influence peers, leaders and team members at all levels and across functional lines.
  • Strong interpersonal and leadership skills.
  • Demonstrated ability to effectively lead change through actions, deeds and peer network.

Job Expectations

  • Ability to travel up to 10% of the time


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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